Frequently Asked Questions

Everything you need to know about shopping with Infinite Definite.

What is your shipping policy?

We offer worldwide shipping with tracking on all orders. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.

How do I process a return or exchange?

If you are not satisfied with your purchase, you can return or exchange any unworn items with tags attached within 30 days of delivery. Simply visit our returns portal to generate a prepaid shipping label.

How can I be sure of the sizing?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay in select regions.

Are your products ethically sourced?

At Infinite Definite, we prioritize partnerships with manufacturers who adhere to fair labor practices and sustainable production methods. We are committed to transparency in our supply chain.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer service team via live chat or email.